Terms of Service

Auzoria Terms of Service

1. Acceptance of Terms

By accessing and using the Auzoria website and services, you agree to comply with these Terms of Service. If you do not agree with any part of the terms, you may not use our services.

2. Compliance with Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under Australian Consumer Law (ACL). You are entitled to a refund, replacement, or repair if the products you purchase are defective or not as described. These rights are in addition to any other rights or remedies available under ACL or any other applicable laws.

3. Product Descriptions

We strive to ensure that product descriptions, images, and pricing are accurate and up to date. However, minor variations may occur between the listed descriptions and the actual products. These discrepancies are not considered misleading under Australian Consumer Law.

4. Returns and Refunds

If you receive a product that is faulty or significantly different from its description, you are entitled to a refund, replacement, or repair, as per your rights under Australian Consumer Law. To initiate a return or refund, please contact our customer support team within 30 days of receiving your order.

5. Shipping and Delivery

Products on Auzoria may be shipped from international locations, including China. Delivery times vary depending on your location, and you may be responsible for any applicable customs duties or taxes upon receiving your order. We are not liable for delays due to customs or other unforeseen circumstances.

6. Privacy and Data Collection

We are committed to protecting your personal information. Our privacy practices comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). For more information, please review our Privacy Policy. By using our website, you consent to the collection and use of your data as outlined in our policy.

7. Third-Party Tools and Links

We may offer access to third-party tools or provide links to third-party websites. We do not control or endorse these third-party services, and you use them at your own risk. Auzoria is not liable for any issues or damages arising from the use of third-party tools or content.

8. Unfair Contract Terms

We are committed to fair and transparent terms. If any term is found to be unfair under Australian law, it will be severed from the contract, and the remaining terms will continue to apply.

9. Limitation of Liability

To the extent permitted by law, Auzoria is not liable for any indirect, incidental, or consequential damages arising from the use of our services. However, nothing in these Terms of Service excludes liability under Australian Consumer Law.

10. Governing Law

These Terms of Service are governed by the laws of Australia. Any disputes arising from these terms or the use of our services will be subject to the jurisdiction of the courts in Australia.

If you have any questions about our Terms of Service or your rights as a consumer, please contact our support team at support@auzoria.com.